We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Our store operates worldwide, and free delivery is available.
You can buy with confidence, using the world’s most popular and secure payment methods.
Our Buyer Protection Policy covers your purchase from the time you order and up to delivery.
5 Stars (19)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
30 Jan 2021 17:56
My kids love them. The shoes look very pretty from inside out!
30 Jan 2021 04:52
Sneakers-fire! Now I want the same to myself I attach a photo with a markup, maybe someone will help more accurately determine the choice of size) and the delivery pleased, only 2 weeks! I was hoping that it would be long like some buyers, like 2 meyats, but no, lucky
29 Jan 2021 05:40
Excellent for your money!
23 Jan 2021 06:40
Sneakers Super, autumn fast delivery, I recommend the store
20 Jan 2021 08:19
качество супер. стоит своих денег. немного не ровно дырки для шнурка расположено, но это не так критично
8 Dec 2020 22:52
Quickly came, super sneakers, thank you very much!
7 Dec 2020 02:32
The order came quickly enough, the sneakers are soft, a little glue around the edges but small for the site will be normal!
13 Oct 2020 08:40
Really good inside sole better than some famous brand.
9 Oct 2020 03:57
I liked it very much. Corresponds to the description for all 100%. Sewn very neatly, you can say even perfectly. There is no foreign smell. The size corresponds. In our city exactly the same cost 2000 rubles. It came very quickly
2 Oct 2020 12:11
Very light, we were too big. I took a larger size. It was necessary to take the size in size. In general, very satisfied.
28 Sep 2020 00:06
Sneakers Super! Size in size. Somewhere in the reviews I saw a photo that under the insole is empty-no! There is no such problem. If you raise the insole, everything is flat and neat. Like in ordinary other shoes. There is one big minus. Delivery more than 2 months. This is awful. Because we are already cold and sneakers are no longer dressed...
16 Sep 2020 16:45
My daughter is 3 years old. She wears a size 8 in toddler shoes. (US Size). I ordered a 9 which fits her great. They have some extra room for her toes, but they are not too big. In order to figure out what size I needed to order I took an insole from a pair of her shoes and I measured it with a measuring tape in centimeters. After I had my measurement, I added about 4-5 centimeters to it so that the shoes will have some extra room for her toes. By doing that I choose the right size and they fit great. Also the store will help you choose a size if you can’t figure out how to do it. They took 2 weeks to come to the US. The last picture is me measuring the insoles of a pair of her shoes and that is how I got her measurements and choose the size.
8 Sep 2020 13:14
Дошли за 2 недели до Ростова-на-Дону.качество хорошее . Очень легкие по весу . 15 см по стельке ( размер на них написан почему-то 24) . У ребёнка 14,5см нога . Практически впритык , на осень потаскать хватит . Сильно с запасом брать не советую, будет нога хлюпать.
27 Aug 2020 04:45
Заказ сделала 12/08 до пункта выдачи. Получила 25/08 в Московской области. Размерная сетка соответствует заявленной. Взяла размер 9 по стельке 16 см. На стельке указан размер 26. Подробнее + видео обзор ищи у меня в Instagram @m.muuur
19 Aug 2020 22:28
Очень легкие кроссовки, прям пушинки. Упакованы были прекрасно,никаких повреждений не было, запах, какой-либо, отсутствовал. На ножку 13,5 см заказала размер 23, немного большеваты,но не критично,может хватит на весну. 23 размер 14,5 см. До Волгограда дошли за 9 дней) Однозначно рекомендую к покупке.
24 Jun 2020 01:54
Sneakers are excellent, came quickly, the size grid is the same
19 Jun 2020 05:25
Well, very quickly came, I'm shocked. Beautiful, looking perfect. I didn't measure it yet, away. But I hope fit!!!
19 Jun 2020 03:49
Sneakers are good. Took the size 9 -16 cm. We came in a month. On sneakers size 26. If you measure on the insole, then so 26 cm is obtained
17 May 2020 01:10
The sneakers are very wonderful, thank you very much))
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