We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Our store operates worldwide, and free delivery is available.
You can buy with confidence, using the world’s most popular and secure payment methods.
Our Buyer Protection Policy covers your purchase from the time you order and up to delivery.
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|Buyer||Real customer reviews|
28 Sep 2020 14:12
this is my second order: PERFECT! good comunication and fast delivery.
23 Sep 2020 04:38
Very pretty, even bigger than I expected. Recommended.
5 Sep 2020 07:16
отличный органайзер. всё как и на фото продавца. стойкая форма. рекомендую. спасибо за быструю отправку.
3 Sep 2020 02:22
I like very much, ordered large one, its really big, but I checked the size of my shelf before order and the box fit perfectly. looks nice. great material, you can storage anything you need. I order after 2 more. delivery was long, but i am happy with this product.
1 Sep 2020 11:05
As the picture, hope fit my closet perfectly.
18 Aug 2020 08:04
La cesta es igual a la foto y el material muy bueno.
13 Aug 2020 03:31
Корзина просто супер, очень качественная , форму держит. Распаковала на даче, дома в квартире идеально подойдёт к интерьеру. Заказом довольна
7 Aug 2020 00:51
Классные корзинки! Все в соответствии с описанием. Качественный материал и никакого постороннего запаха. Упакованы были надёжно. Пока слегка смяты, но, думаю, быстро разгладятся. Буду заказывать еще
21 Jul 2020 11:34
very fast delivery. item is perfect, I will buy again from this store.
19 May 2020 01:36
As described. 1.5 months to ship to New Zealand. The bottom bulges out a bit where it was folded but I think it will flatten as it sits in the wardrobe with things in it. Wire lining around the top to keep it upright. Thank you
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