We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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| Buyer | Real customer reviews |
|---|---|
Customer  |
4 Dec 2020 11:57 Cool light soft backpack, very comfortable. I have a big option. Came quickly, in 2,5 weeks, tracked all the way. Packed perfectly, inside the air cushion, nothing crumpled. After opening the package there was a small smell, quickly weathered on the balcony. The only thing, there is no broom, as in the photo of the store, but I do not need it much 
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A***o  |
3 Dec 2020 02:20 Ordered 11.11палучила 1.12 backpack Super 
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N***n |
27 Nov 2020 12:09 Backpack just gun bomb rocket!!! Duge class, yakysniy. All Garno sewn, third-party smell I will say a day's day, a day's day, a day's day, a day's day, a day's day. Duje recommend!!!!! Delivery is simply bliscable, so shvidko she did not deny the night, 13 dnev and backpack in men (львівська OBL.). I took the changing rose-and-Vine super. I want to go to the beach. Three stores did not bother. Reviews of the bull through 4 days south of zamovlennya, ale shvidka delivery all compensable. Uncle! 
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A***k |
25 Nov 2020 11:37 Kruti backpack, ale, I thought we 'd be better off. To Ukraine priyshov for 14 dnev. Shield, good stitched, thread can not be stirred. In the podarunok put a keychain 
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S***s |
25 Nov 2020 06:39 Cool, all the locks are working, came for 2 weeks in Voronezh 
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V***a |
6 Oct 2020 06:01 It came less than 2 weeks before Tula, delighted, tracking was accompanied when each item was received. Advise) 
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Customer |
1 Oct 2020 08:18 The order came in three weeks. Very satisfied with the backpack. I thought it would look cheap, but no. There is a slight smell, but not toxic. 
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A***a  |
29 Sep 2020 23:22 Cool briefcase, well and smoothly sewn 
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D***d |
28 Sep 2020 02:56 Backpack is just super, I advise everyone. There is a smell is not very pleasant, but it's not critical) 
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/***. |
21 Sep 2020 08:22 I ordered a backpack on August 27, the parcel was on September 14. The backpack keeps the shape, came without a smell. 
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Y***a |
13 Sep 2020 00:09 Excellent backpack, really liked, I recommend it to everyone 
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V***r |
10 Sep 2020 01:54 I took the size B1 (the one that is bigger), the backpack is quite roomy, it will fit, if you study at the University or plan to take it for a walk (in the photo you can see, that there can fit). I will answer the most frequent question: A4 will not fit!!! In general, the backpack is beautiful and comfortable, so I was pleased with the purchase. 
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Y***o |
8 Sep 2020 10:17 Спасибо! Заказала 15.08 и получила 08.09. Посылка отслеживалась. Рюкзак хорошего качества , как на фото! Хоть и небольшой, но очень вместительный! Внутри есть небольшой карман на молнии! Все молнии работают! Также продавец подарил брелок, как на фото. Мне очень понравился! Всем советую! 
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Customer  |
6 Sep 2020 07:23 Very nice and accurate. Fast shipping. I recommend it. |
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R***r |
1 Sep 2020 05:50 Спасибо огромное!!! Очень довольна рюкзаком) дошёл до Краснодара быстро. размер идиальный, ни маленький ни большой! Сшит ровно, нигде никаких ниток не торчит. Спереди кармашек маленький на молнии, сзади маленький кармашек на молнии, внутри рюкзака есть маленький кармашек на молнии и ещё один небольшой. В подарок прислали брелок. Рекомендую. 
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A***a |
31 Aug 2020 02:50 Классный вместительный рюкзак,быстро доставили ,с воздушной подушкой внутри 
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K***S |
17 Aug 2020 09:46 рюкзак пришел быстро, доставка меньше месяца. Внутри рюкзака был надувной пакет, поэтому рюкзак не деформировался. В жизни конечно кажется меньше, чем на фото, высотой примерно с бутылку 0,5. ремешки не очень понравились, я почему-то просмотрела этот момент, что они из ткани. Замки застегиваются хорошо. Внутри один большой отсек с двумя маленькими кармашками, и один кармашек на замке на спинке. В комплекте был брелок, кошке понравился) 
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V***a |
10 Aug 2020 11:29 A good backpack, odorless, small size, came quickly, in 2 weeks. Purchase is happy :) 
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V***v |
8 Aug 2020 05:19 Delivery is fast, the material is very dense, even too much. |
E***a  |
4 Aug 2020 04:21 Looks good, extremely fast delivery. Thank you for a small gift. Recommend. 
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N***a |
25 Jul 2020 03:37 Классный рюкзачок, немного помялся, но отпариватель легко поправил дело. По пон пушистый, мягенький. Пришёл за 10 дней до Ростовской области 
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Customer |
25 Jul 2020 00:33 Отличный рюкзак! Брала маленький, очень красивый, стильный, удобный! Пришёл за месяц в Кировскую область 
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P***p  |
23 Jul 2020 09:23 Very nice an very beautiful bag!! I'm very happy with it! A very nice and thick fabric! Even the key chain is pretty! 
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E***o |
20 Jul 2020 01:29 На лето само то, телефон не помещается в задний карман и передний только вовнутрь 
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E***i |
17 Jul 2020 08:22 Nice backpack. Lightning is normal, the shape holds. Beautiful, nice 
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A***n |
15 Jul 2020 04:22 Очень классный. Соответствует описанию. Кармашек внутри спереди и сзади, позади рюкзака и основной спереди 
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N***a |
9 Jul 2020 06:05 For your money backpack fire! A little stick out the thread, but it's easy to fix! The keychain is included (I do not wear it, so it is not in the photo). Delivery is not fast, something about 30 days. Purchase is satisfied, thank you to the store!) 
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E***a |
28 Jun 2020 00:51 The product corresponds to the description, a cute backpack with a fluffy keychain), the threads do not stick out) the smell is small, small, but roomy, inside lay an air cushion, came quickly) ordered on June 3, I took it on June 25) I advise 
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V***b |
11 Jun 2020 07:45 The backpack is good. Yak on the picture. Priishov schvidko. Delivery to Ukraine, kharakhov-new poshtoyu. Its Thrones smell and not obressive threads. The phone is on the dotik, you can see it in the tailoring. That's good, rich. Uncle! 
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Customer |
27 May 2020 10:48 Great! Similar to the photo, even the keychain is! I ordered a smaller size, includes everything I need! Thank you! 
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