Products
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of alluracrystals (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of alluracrystals.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Feedback (20)
Feedback Rating for This Product
| Positive (100%) | 5 Stars (20) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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| Buyer | Real customer reviews |
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B***s  |
10 Aug 2020 01:50 Très satisfaite de mon achat, taille parfaite et magnifique portée |
Customer  |
29 Jul 2020 16:30 Super duper cute!!! I love this piece. The fabric is really soft and it fits beautifully! In the back there are three button holes for adjustable length. Perfect for fast growing baby. Totally worth the money! Love! 
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N***a  |
20 Jul 2020 13:16 Awesome!!! Airy, gentle, pleasant to the body, beautiful colors!!! Fast shipping!!! Everything is wonderful! Very happy! Size fits! I'll order more! 
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K***n  |
18 Jul 2020 02:42 Cute, the color matched and it fits her really well. She just turned 2 but she is small so it still fits. 
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S***B  |
16 Jul 2020 18:14 Superb material!! You would honestly expect something like this at the shops to be more than double the price at a shop. Exactly like the photo. Material is stretchy and has no smell. I did not communicate with the store and shipping was fast. 
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D***v |
16 Jul 2020 12:50 Good Romer, cotton fabric, for 9 months the size is good, there is a stock for growth. Now 9500 kg and 74 cm 
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D***d |
14 Jul 2020 02:23 This product was very well packed It was less than short time For its price a good thing! |
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K***n |
14 Jul 2020 02:19 Very good, shipment very fast (some days) and packed very good too Thank you |
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M***m |
4 Jul 2020 14:11 very nice 
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K***P |
2 Jul 2020 10:43 Just received in the mail, I am very happy with it, super adorable, and it’s as advertised. The store shipped it fairly quickly after I submitted the order, but it took over 2 months to receive due to Covid, which is understandable. I hope it will fit my 5 months old baby and not going to shrink after washing it. 
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T***r  |
1 Jul 2020 03:22 Garment cute Canvas simple-no ציפיתי for more Just like that looks like in the picture 
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E***k |
27 Jun 2020 18:58 Super soft. Pretty true to size. Dried on low and maybe shrunk a tad but not to much. Love it! |
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Customer |
26 Jun 2020 12:53 I got a super kit, everything is exactly like in the description. Color as in the picture, sewn perfectly, nowhere does the thread stick out. With the size, too, guessed, go size in size. I took my daughter for 1 year, there is a stock, we will wear a whole summer. Thank you to the store for speed, sent quickly, delivered also quickly. Five out of five. P.S. Washed in a washing machine, nothing happened, the color did not change, and the material did not sit down. All in perfect condition, ironed even steeper began to look. In general, very, very satisfied with its purchase, for such a price it's just a miracle find. In the photo, my puhlyash, height 76 cm, weight 10 kg, photo before washing clothes, after I still did not take a photo, as soon as I take a couple more photos. 
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A***a |
22 Jun 2020 23:46 Very good overall. I liked it very much. Soft material, buttons are well sewn, the elastic on the legs does not press. The only thing that does not like, it's too narrow loop for buttons, it's hard to blow. The color is nice. Easy. I ordered for growth, we were approved, but not critical, for the summer it's the most, everything is ventilated) we are 8 months old, height 74, weight about 7 kg. 
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Customer |
22 Jun 2020 10:14 Sets are the cutest! Bought for a gift, so with the size is not yet clear, guessed or not. Colors are gentle, the seams are even. Material-muslin is light and breathable, the threads do not stick out, on the back are cute wooden buttons, the straps are adjustable in length. You can wear it in the summer, but you can like the second layer of light pantyhose and T-shirt. Purchase satisfied! 
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V***v |
21 Jun 2020 00:47 Material muslin. Very gentle ненавязчивый color. Of the minuses, the elastic band breaks into the hips, leaves a trace. But if you do not button up all the rivets, then do not press. It went a little less than a month 
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S***d  |
18 Jun 2020 06:27 Very beautiful romper. I really love the fabric, very soft! Cute details. 
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R***r |
17 Jun 2020 04:36 Good suit for summer. We haven't tried it on yet, but the size of 18m should be just for 1 G1M (that is, very not very large) in any case, the straps are adjusted behind the cute buttons. In some places it is not quite even lines, but it did not confuse me. The color is nice. I think in the heat in this costume will walk the most it! Thank you store! 
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M***k  |
22 May 2020 07:07 Size M is jakispolski 86. Material cool miekkie 
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J***a |
21 May 2020 11:35 Material very cool. Daughter has 4 months and wears Polish 68, and zamówiłam 6m. On thighs is butt because rubber band starts uciskac. Headband ciut too large. Looks very nice. 
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