We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Our store operates worldwide, and free delivery is available.
You can buy with confidence, using the world’s most popular and secure payment methods.
Our Buyer Protection Policy covers your purchase from the time you order and up to delivery.
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1 Star (0)
|Buyer||Real customer reviews|
16 Nov 2020 02:38
Thank you, it's very nice when you get what you expect. You are 5.All the best!
6 Nov 2020 02:41
2 Nov 2020 06:54
Excellent. Size 7 per height 120. The label says 140.
24 Oct 2020 13:00
Thank you to the store, I received the parcel. We liked it. Typo such dresses are already eat, I wanted another shade simply. For 4G. height 106 cm took 130. A little on the growth. Holidays and photos in the garden often spend, so you need a variety. It is desirable to use the steamer, recently one ruined the iron (I advise.
23 Oct 2020 22:00
The dress is very beautiful. Delivery two weeks to Novosibirsk. Size 7 on the tag 140, we approached the height of 110 cm.
13 Aug 2020 04:26
Очень красивое платье. Доставка 2 недели , сшито аккуратно .
16 Jul 2020 13:08
In the Kirov region came a parcel for 3 weeks the dress beautiful daughter liked, for a girl of 6 years ordered 7 on the tag written 140
16 Jul 2020 08:43
A wonderful dress, I order a second time in a different color. Before that, I ordered the size 5, my daughter was 4 years old, enough for two years. Now she was 5.8 years old took size 7 (on the label 140), guessed well. In the photo, tried on immediately, not ironed-I'll smooth, it will be super! Delivery to Mosk. It's about 23 days. And the price pleases, 643R. definitely recommend to buy! Thank you store!
29 Jun 2020 19:44
The dress is beautiful, I ordered size 8 for a girl of 6 years. Children, very satisfied ..
22 Jun 2020 07:44
Bonjour, monsieur et madame. Merci beaucoop, tout le monde. Je conselle tout le monde à ce vendeur et merci Good morning Sir and Madam thank you very much all my greetings I advise everyone on this store and thank you
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