Free shipping is an option you may take via ePacket, Express Mail Service (EMS) and United States Postal Service (USPS). Parcels sent on free shipping may at times take up to 60 days to reach their point of destination. Different manners of paid shipping is also available if you want your order to be delivered in shorter period of time.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some countries which cannot be served by our shipping services. If you happen to be from one of those countries we will let you know.
The number of days of processing for customs-clearance in your country is a matter that is beyond our control which can affect the length of time that your order can be delivered to you. The rules and rates related to customs fee in your country is likewise beyond our control so that we cannot take responsibility for any customs fee that might be charged once the items have been shipped. By purchasing our products, you agree and give consent that one or more packages may be shipped to you and may be charged with customs fees when they arrive in your country.
ESTIMATED SHIPPING TIME
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
*Estimated shipping time includes our 2-5 days processing period. Please be aware that in free-shipping at times it may take up to 60 days for a parcel to reach its point of destination.
You will receive an email with a tracking number once your order is shipped. When you choose “free shipping” however, sometimes tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you have specified combined shipping.
If you have questions about the shipping of ordered items, please contact us and we will do our best to give your questions immediate attention, answers or resolutions.